Testimonials

I would have absolutely no hesitation referring family and friends to work with Susan and her team. They exceeded my expectations as the staging of my home not only helped sell my home but started me packing my many possessions. Although the sale had its ups and downs, Susan was able to ground me and managed to ‘get ‘er done!’ She checked in a number of times which was reaffirming to know she was on top of my listing. Thanks so very much.

When Susan was first recommended to us, our first thoughts were that we did not want a “team”, we wanted Susan, not a group of realtors. What we actually received was so much more! With Susan as our advisor, and her awesome team as back-up, data gatherers, paperwork managers, the entire experience was smooth with quick results. The combination of an awesome realtor and the people she has gathered into her team is a fabulous idea.

Team Susan’s fast responses to our questions and requests for information was astounding. In this day of lackluster call centres and overworked service people, we felt, as customers, that we were highly valued by all of you. You all gave us the impression that we deserved nothing less than the best and that’s what you gave us.

A word about our magician – Susan. Professional, diplomatic and adorable, gentle but feisty like a bulldog at the right time, we can’t imagine ever buying property without her being involved.

We would definitely recommend Team Susan to family and friends. In fact we already mention her name as often as possible.

I would highly recommend my friends to Susan as we feel she got a good price for our sale. All the pictures etc were top of the line posted on MLS. Our house showed beautifully and we got a lot of interest quickly so it was a quick sale. She fought for us on price and time line. Over all a very good experience

Our experience with Team Susan Forrest was extremely positive. From our first meeting, where we discussed strategy and pricing, to the final negotiations and coordination of the sale and purchase of our new home, we felt we were in experienced hands. The photography of our home for the listing was very professionally done. We would absolutely recommend Susan’s team to anyone looking for a realtor. In fact, her team assisted us in the purchase of our home when we moved from Ontario to Nanoose Bay 10 years ago. We were so impressed that, when we wanted to sell, we called Susan without hesitation. Our home was well-priced and well-promoted, which led to a very fair offer and subsequent sale after only 7 showings. In summary, a great team of real estate professionals. We couldn’t be more pleased.

Thank-you for both of those great gifts - the wine and the Kalvas gift certificate! As well as providing a great dining experience, it will make it possible for us to pack the very last of our cookware and dishes a little sooner! Thanks again for the wonderful experience we had with you and your entire team. The teamwork was exceptional and very impressive!

If you're thinking of buying and/or selling a property in the mid-eastern section of Vancouver Island, you need to contact the best team...Team Susan Forrest! The entire team was friendly, professional and very easy to deal with. The pictures were perfect, the feedback that they sent us was very important, and they always had encouraging words when we needed to hear them the most. We especially appreciated the personal touch from start to finish: from the initial help preparing for the sale to the nice gift we received afterwards. Keep up the good work!

Both Richard and Susan went above and beyond in helping us locate and purchase a house while we were 5000 km away in Mexico with limited to no cell and internet coverage. Richard was always quick to respond, patient and very helpful with advice and opinion. Much more than we expected. We have no relatives in Canada but we have already recommended Richard to friends and will continue to do so.

I highly recommend Team Susan Forrest. Susan and Richard were excellent to work with. Everything I needed was done promptly. I especially appreciated how Susan re-arranged all the house sale dates/move in dates to meet my needs. It was unreal how she managed to get it all smooth and to my highest benefit. All staff that emailed, texted, phoned me were kind, friendly, and responsive. Everything was prompt and orderly. A sweet plant was dropped off in the spring. Susan made sure to have the new condo cleaned for me, and surprised me with the most amazing welcome basket in my new home. I would tell anyone/everyone to use Team Susan Forrest.

I would like to take this opportunity to sincerely thank-you Susan for all of your guidance and support during the sale of our property. I have had the privilege and good fortune of knowing you for nearly 40 years, and it brings me such a sense of calm knowing that you are taking care of us and are truly looking out for our best interests. You have again made this seem so effortless, it was almost surreal, but then that is what a truly skilled professional does.

Thank-you for your diligence and understanding Susan. You are truly one of a kind!

Our experience selling our home and buying a new home with the help of Team Susan Forrest was a happy one. We were supported in every way - you might even say coddled at times. Our needs were always met promptly and enthusiastically. And we have already highly recommended Team Susan Forrest to anyone who will listen.

We have already told a few people thinking of buying and selling to talk to your team. You certainly exceeded our expectations with excellent service getting our house ready for sale, sending Jeannie to help us “stage” our place and Bianca taking pictures on a Sunday so we were ready to list quickly as our timeline was very short! I don’t think you could have done anything better. Thanks for your wonderful service.

It is with pleasure and gratitude that we share comments on our experience with Susan Forrest and her team. We can't say enough about Team Susan Forrest's professionalism, true caring nature, and extensive knowledge/connections. Susan brings all these qualities to the table for her clients, not just in the real estate transaction, but in the transition to their new home/community. Before choosing a real estate agent, we conducted research to see who would be the best choice based on our needs, their time and effort they invest into selling our property and how they promote their listings. We spoke with Susan Forrest on the phone and then met with her at our home the same day. She spent hours answering our questions, providing objective data and providing tons of information on comps in the area. We were so fortunate to have found Susan Forrest and her team. Even though they have a lot of listings, Susan Forrest and her team made us feel like we were her only clients. They have demonstrated to have an excellent communication base not only with each other but with their clients. Our phone calls were always returned, Susan came for visits to give us updates in person, and at the end of the day we had positive results every time. We feel that not only did we gain friends in Susan and her team but we also have become part of their Team family. We have called on Susan several times in the past and will continue to do so whenever we require real estate needs. We are very happy to give Team Susan Forrest our highest recommendation for all of your real estate needs.

Do you want to know a little something about Susan and her team??

I moved to the island from Vancouver last year and told Susan that I was looking for a space to hold periodic meetings. She immediately offered to share her boardroom. So what!? Well, I am a Family Mediator and my clients are going through difficult transitions so the space we use for our mediations can make a big difference in the emotional tone. So far, all of the families who have met with me in this space have come away with solid agreements and kept their families out of court. They are so grateful and so am I. 

Susan and her team have created a warm welcoming atmosphere, not only with the decor but with themselves and their hearts. 

Oh, and by the way, they are an amazing team of Real Estate professionals! Thank you Susan and your whole team!

Susan came highly recommended from a friend who had recently sold their home in the same neighbourhood. Now we understand why. She is knowledgeable, honest, collaborative and ethical. She listened to our ideas and opinions, provided us with the information we needed, and guided us through points in the selling process where difficult decisions were required. If she didn't know the answer to a question, she found us someone who did. Susan's service far exceeded our expectations. We thought we were getting a realtor. Instead, we got Team Susan Forrest. A team who helped us with all the little details that are required to get a house on to the market, shown and sold. Because we sold our parent’s home from a distance, many logistical challenges arose. No question or ask for assistance went unanswered. A+ service! We highly recommend Susan Forrest and her team.