Testimonials

We cannot say enough good things about Richard Plowens and Team Susan Forrest. After the passing of our mother, we were faced with the difficult task of selling her condominium while navigating a complex estate situation. From our very first meeting, Richard handled everything with exceptional professionalism, compassion, and expertise.

Having never sold a property before, we had many questions and concerns. Richard took the time to explain every step of the process clearly and patiently, ensuring we felt informed and confident throughout. His advice was consistently thoughtful and spot-on, helping us make the best decisions along the way. Richard's team also did an outstanding job preparing the property for sale. The professional photography and staging showcased the condo beautifully, and the results spoke for themselves—we accepted an offer less than 24 hours after the property hit the market.

What impressed us most was the combination of expert knowledge and genuine kindness that Richard and his team demonstrated during a challenging time for our family. Their support made the entire process far less stressful than we ever imagined.

We are incredibly grateful for everything Richard and Team Susan Forrest did for us and would highly recommend them to anyone looking to buy or sell a dwelling on Vancouver Island. Their professionalism, expertise, and care are truly second to none.

I recently fulfilled my retirement dream and moved to Parksville. My realtor Jody Moore along with the Susan Forest Team listened carefully to my wants and found me my new forever home. One step over the threshold I heard angels sing and I knew this was my dream home. Great location, great neighbours. Thank you Jody for everything.

I decided to use Team Susan Forest to purchase my first home as a close friend of mine recommended them. Jody Moore reached out to me and we set off to find my first home. After the first few properties I could tell how thorough she was at checking for updated systems, windows, appliances, etc. With my work, I was away for weeks at a time and decided to ask Jody to view a home for me without me there. She took amazing videos of the whole property and posted it to YouTube so I could see everything for myself. I ended up purchasing this home and have been so happy. I highly recommend Jody!

We initially reached out to Jody Moore and the Susan Forrest team based on their positive reputation in the area. From the start, Jody was helpful, knowledgeable and reliable. She made some great suggestions for easy upgrades that would make the property more marketable, and had a stager come in and arrange the furniture and artwork in a way that assisted in making the property more attractive. The photography was also excellent. Jody communicated with us regularly and answered our questions in a timely manner. Thanks to Jody and the team, the sale of our property was quick and painless. We would recommend Jody and the team in a heartbeat.

From the initial listing signing to the completed sale and follow-ups with me, my experience with Susan and "my team", Sven, Roger, and Richard, couldn't have been better. They kept me well informed of viewing bookings well ahead of time, along with comments from the viewers. After the sale, Glenda's management of the paperwork and her communication about it were so very helpful. In addition to what one would expect, after the sale, Sven's involvement continued by checking on me and offering me information and help with my future living choices. If you're looking for the best realtor, I recommend you sign with Susan and one of her teams. When you do, you will be in very good hands throughout the whole process.

Absolutely the best real estate team on central Vancouver Island. I have bought + sold about 7 homes in our lifetime and this was by far the best experience! Team Susan Forrest exceeded our expectations in every way. From a really honest first meeting to the close last week they did so much to contribute to the success. First - Susan was involved at every step, and most importantly had a team internally and externally built on relationships. Sarah and husband dealt with so many things that came up during the process - picking up, dropping off, giving trades access and incredibly responsive. Her staging was perfect. We are out-of-towners so having her locally to handle everything was amazing.

Bianca captured the home beautifully going multiple times due to weather to make sure the property showed well and marketing it in many places. Susan has built relationships with many local vendors you can trust as we didn’t know who to call when we needed some conditions fixed. Her negotiations were amazing in a buyers market and we couldn’t be happier with the service we received. Kudos to Team Forrest!

If I could score Susan Forrest and her team higher than 5 stars I would - just exceptional service all around! I have never had a realtor go above and beyond like Susan and her team. From the very first meeting, Susan was prompt, caring, and professional. Sarah and the rest of Susan's marketing team assisted with staging, professional photographs, and professional videoing of my property using state of the art equipment providing 3D imaging. They even came back several times to ensure that the pictures reflected the best lighting nature could provide! As I was a long distance seller, Sarah and others on Susan's team assisted with the inevitable errands that come up with selling a property. Although moving was bittersweet, Team Susan Forrest Royal LePage made the process simple, efficient, and effective! Thank you for everything!!!

I would give Roger Deveau and Sarah Roberts 6 stars if I could! They were so helpful and supportive with my move. They had suggestions and solutions for things that felt like stumbling blocks to me. The actual buying and selling process was nerve wracking but Roger kept in touch with me and kept me informed and updated at every point. His rationale and logic for recommending my selling price was spot on. I didn’t feel pressured in any way at any time. I can’t recommend them enough.

Richard is a fantastic realtor! He kept me feeling positive and hopeful from start to finish. When you hire him, you’re getting a whole team of experts working for you. They did an amazing job staging and presenting my home. If you want a realtor with a great vibe and a professional team behind them, Richard is your guy!

My partner and I were both looking to sell our respective condos to purchase a single, blended home to fit all of our kiddos. The condo market in particular was challenging, and to add to the challenge the detached house market had not budged making conditions very challenging for the kind of upgrade we were looking for. Glenda and all of team Forrest were models of patience and grace through the entire, at times stressful process. They are always open, willing, and steady, never pushy, offering timely, unparalleled wealth of insights when you need to lean on their experience. I would strongly recommend their services to any family looking to purchase a home in the Oceanside area.

Team Susan Forest Realty was recommended to me to handle an estate sale I was looking after. Dropping by the office I met with Richard Plowens (Partner, Realtor). I can't say enough good things in respect to his professionalism, understanding, and ultimately securing the sale of the property in a timely manner. His teammates in the office provided viewing feedback and at time of sale ensured all the proper documentation was received by the lawyers. I was kept informed through every step of the process. Thank you so much.

We are so pleased to have had Roger Deveau as our realtor. Searching for a home can be a stressful journey, but Roger’s expertise and local knowledge immediately put us at ease. He is a diligent, hardworking professional with strong negotiation skills who helped us make informed decisions at every stage. We truly felt we were in good hands, and we are deeply thankful for the care and professionalism he provided while helping us find our new home on Vancouver Island.