Email:susan@susanforrest.com Office:250.947.9900 Toll Free:1.866.248.7711 Fax:250.947.9966

Testimonials

We could not have been more pleased!
From our very first interaction with Susan,….we were more than impressed with Susan’s knowledge of the marketplace, her vast experience and her total ‘Professionalism’ in explaining and walking us through the process..! We were first stuck with how attentive she was to our multitude of questions, and the reaction to our on-going range of questions, every step of the way, was equally as responsive…! At no time did we ever feel that we had bombarded her with unnecessary questions, as she treated each with the same degree of importance..! A similar experience was conveyed each and every time that we were in-touch with the support ‘Team’, or the office, as we received the same degree of respect and support in obtaining the required answers. We had a particularly unusual series of challenges which saw us first negotiating a successful purchase of the property, however, due to extenuating medical circumstances, well beyond our control, we had to bail out of the purchase, at the very last minute….! Susan took the entire matter in stride,…..actually encouraging us to collapse the transaction, for the time being, and to revisit the thought of purchasing in the future, once the medical issues had been successfully resolved. We could not have been more pleased with the manner in which Susan had assisted us in extracting from the purchase, and, with every assurance that when the timing was right, that she would be there for us again to assist in re-entering the market. We are now the very proud owners of the original house,…..to which we have to attribute much to the tenacity and guidance of Susan, in assisting to cross the goal line..! We are truly indebted to Susan and the entire ‘Team’ for their patience, understanding and professionalism in seeing us successfully achieve our goal…!
- Brian & Ellen FreestoneJul 9, 2020
The Highest Level in Real Estate Professionalism!
I’m happy to share my satisfaction and appreciation for the help that Susan and her team (especially Bianca) provided with the sale of my property. I will certainly ask them again and again myself, as well honestly recommend to others. I have worked with many realtors before, commercial and residential, and in my opinion Susan with her team represent the highest level in real estate professionalism.
- Jay JustJul 2, 2020
Professional, Attentive, Polite and Helpful!
We worked with Susan and the team when we sold our home in Nanoose two years ago. It was a great experience and we thought we had worked with the best people possible. Upon returning from our two year adventure we once again turned to Susan , Barb and the team to help us purchase. Always professional, attentive, polite and helpful, Barb and the team worked with us to find our perfect retirement home at a time when covid had slowed the market. That is when we knew we truly had the best people working with us. We promote Susan and the team on a regular basis. In a world where many people no longer care about service, Susan and the team inspire and restore ones faith.
- Ray and Caroline WardJun 26, 2020
100% Recommended and Satisfied!
Working with Susan and Richard was a delightful experience despite all of the uncertainty and challenges when going about a major change of residence and lifestyle. The process went on for about a year as we were waiting for our condo in Vancouver to be sold. We worked closely with Richard and he was always happy to accommodate our visit requests as we evaluated our choices and list of favourites. We developed a close relationship with Richard and are so happy to have him as a friend, now that we live in the area. We finally found our dream home and have no hesitation in referring Susan and Richard to anyone looking for a professional and experienced realtor. 100% recommended and satisfied.
- Fred LigetiMar 13, 2020
Professional and Competent!
We were pleased that we had selected Team Susan Forrest to be our realtor as they proved to be very proficient in both the selling of our old house and in the purchase of our new home. We found the whole team to be most professional and competent, and when questions arose it was nice to find that the office staff knew who we were and could answer those questions. When another Realtor was unable to meet his clients at the appointed time to show them around our old residence, Susan herself came out and showed these potential buyers around. Many times we wanted to view homes on very short notice and it was satisfying to find that even if our appointed Realtor had other commitments, another realtor from Team Susan Forrest was always available to show us around the potential new home. Our experience in both selling our old home and and purchasing our new place was made a lot easier knowing that we had a competent team behind us, who could explain in layman's language the many complexities of real estate transactions. We have no hesitation in recommending the ‘Susan Forrest Team’ to our friends and family far and near. They make the effort to understand your needs.
- Richard and Susan Yates Jan 20, 2020
Team SF is Fantastic!
It was a pleasure having Richard as my realtor. He was a good listener with regard to what I was looking for and he had a great attention to detail. Richard was also very enjoyable to work, with a great sense of humour and a ready smile. His honesty was refreshing. He felt like a friend by the end of the process. I also had Susan involved somewhat in my process and she was also very professional, informative and enjoyable to work with. I have very high expectations so they are hard to exceed. However I do feel that Richard and Susan very much stepped up and met all my expectations. I believe that the Team Susan Forrest organization is fantastic and I have nothing but good things to say about them. I would definitely recommend Richard and Susan to anyone looking to buy or sell a property. I don't think you could get any better service or compatibility.
- DianneJan 9, 2020
An Excellent Job!
We were very pleased with the assistance we received from our realtor, Richard Plowens, and the rest of the Susan Forest team in our recent house purchase. Richard spent two days showing us homes in the Parksville / Qualicum area. He did an excellent job of informing us of the pros & cons of each house in relation to our wish list. We were also very happy with the outcome of the negotiations. He was able to obtain the price & inclusions that we asked for. We also appreciated his assistance during the final walk-through as well as after we moved in. He was able to help us identify and resolve the remaining issues. We would have no qualms recommending Richard to prospective clients.
- Moira & William McDonald Jan 5, 2020

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